Reply To: Communicating Confidence

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In my case I feel that my client is used to dealing with uncertainties. They (the Contact persons at Jönköping County) regard the results rather as a size of magnitude than an exact number.

My concern though, is that when the results are passed on to “second hand users”, they will be too litterally interpreted. I need to be very clear about the uncertainty in report, diagrams and tables and that the results should be used to get a hint of the magnitude of the change rather than that the report give them exact numbers of the change. I want to do this without diminishing the importance of the results. This is a challenge.